Business · Free template
Free Customer Survey Template
This customer survey template mixes a satisfaction rating, a recommend-us (NPS) question and one open comment — enough to spot trends without asking so much that people drop off.
Best for
For measuring satisfaction and NPS after a purchase, a support ticket, an event or a project.
- Build it in seconds — describe it or start from this template
- On-brand design, not a plain grey form
- Responses in one inbox + CSV export
- Free, no code, no watermark
Run all of this from one link.
Free to start — no card required.
Customer Survey
Template preview — 4 fields
Customer Survey template — questions
How long should a customer survey be?
Short. Three to five questions gets far higher completion than a long survey. This template keeps it to the essentials plus one open comment.
Can I calculate NPS from the responses?
Yes — export the 0–10 scores to CSV and calculate NPS (promoters minus detractors) in a spreadsheet.
Is the survey free?
Yes, unlimited surveys and responses are free on OneSol, with CSV export and no watermark.